This was my first experience with having to have some water mitigation and reconstruction done. I hate going in blind, but had no choice with a severe water leak I had. I put my trust in the recommendation of A&M - I was told that they would not only "get the job done", but would also would "be on my side and fight for me" when needed.
Man was that accurate.
These guys not only came in and assured me that they would take care of things, but proved that they would do things the right, honest and best way - and that they would be my advocate to the insurance agency.
They got things setup right away to ensure that the water mitigation part of things were underway and happening in a safe manner. They were very aware of the fact that i have four kids and were looking out for their safety as well as what needed to be done to the kitchen area.
Once the mitigation was done, they got to work on the reconstruction part of things - helping, suggesting and guiding along the way. And ensuring, again, that the insurance company was doing what was right to me and my family, not just anyone's bottom line. Their crew was always respectful and courteous. They were all easy to get along with and thoughtful/respectful of my house.
They work they did was amazing. They transformed my water damaged kitchen from what it was, to a beautiful brand new kitchen - ensuring they didn't overlook the "little things" - the details that matter to each individual (while not always mattering to a general contractor).
These guys not only gave me the peace of mind in the way they worked and the quality of their work, but they were truly advocates for me in "discussions" with the insurance company when they (the insurance company) started to push back on legit issues and started to play games with the "timing" of payments.
While no one WANTS to go through water damage and claims process, A&M absolutely helped make my experience better than what I believe it would have been without them in my corner.
I would highly recommend them given the opportunity (in fact I already have!).
Thanks Andy and Matt for being in business to help people through this process, and not just to make a buck!
★ ★ ★ ★ ★